A lot of hesitation around switching to a QR ordering system comes from not knowing what setup actually involves — how long it takes, how much has to happen before a restaurant can actually use it. Here's what the process actually looks like, step by step.
Step 1 — a visit, not a form
Setup starts with someone coming to the venue in person, not a self-service onboarding wizard. That means photographing the menu as it actually exists, rather than asking an owner to type out every item and price into a web form themselves.
Step 2 — the menu gets built from those photos
Items, categories, and prices get entered from the photographed menu, including translation into whichever languages the venue needs — this happens without the owner needing to do any data entry personally.
Step 3 — tables and QR codes get set up
Each table (or room, for a hotel) gets its own QR code, tied to that specific table so an order knows exactly where it came from. Floor layout gets entered to match the actual venue, not a generic grid.
Step 4 — a live walkthrough before launch
Staff see the system live — placing a test order, taking it on the POS side, printing a kitchen ticket — before the first real customer touches it, so nobody's learning the system live during a dinner rush.
What this takes
Usually one to two days total, depending on menu size, and it's free. There's no separate onboarding fee layered on top of the monthly subscription.
Book a free demo and we'll schedule the visit — most restaurants are live within a few days of first contact.